Shipping policy
Order Processing & Dispatch Policy
At Nivya Bags, we carefully process and prepare every order to ensure that your product reaches you safely and in perfect condition.
Once your order is successfully placed, our team starts the processing and quality checking process. Every bag goes through a final inspection before being packed and handed over to our courier partners.
Order Processing Time
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All orders are generally processed and dispatched within 2–3 working days from the date of order confirmation.
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Once your order is dispatched, we will share the shipment details and tracking information with you through email/SMS so you can easily track your package.
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Delivery timelines may vary depending on your location, courier availability, and external factors.
Delivery Timeline
Most orders are delivered within 6–10 working days after dispatch.
Please note that delivery timelines may be slightly longer during:
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Sale periods
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Festival seasons
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High-demand periods
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Unforeseen courier delays
We appreciate your patience during such situations as we always try our best to deliver your order as quickly as possible.
Tracking Your Order
After your order is shipped, you will receive the tracking details from our courier partner. You can use these details to monitor the delivery status of your package.
Please ensure that the shipping address and contact details provided during checkout are accurate to avoid any delivery issues.
Delivery Support
If you have any questions regarding your order status, dispatch, or delivery, please contact us at:
Nivya Bags
Email: support@nivyacommerce.com
Mobile: +91-9925377721
Our team will be happy to assist you and respond as soon as possible.